Commonly Asked Questions and Answers

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post86rg@gmail.com and we will do our best to get it
answered and posted in the guide.

Most Commonly Asked questions:

Q: Is Fiesta® lead free and/or safe to use?
A: Yes! All Fiesta® from 1986 (P-86) on is lead free.

Q: But my back stamp does not say “lead-free”.
A: Very early post 86 Fiesta® pieces have the old vintage ink stamp style back stamp.  Some pieces do not have an ink stamp, just an
embossed or incised mark.   However, even though it does not say or show “Lead-Free” all Post 86 (1986 to date) is lead free.  

Q: Is Fiesta® dinnerware made in the USA?
A: Yes! It is made in Newell, West Virginia.

Q: How do I care for my dinnerware?
A: It is dishwasher safe. You may hand wash or place in the dishwasher. Never use an abrasive to clean your bakeware surface. Dark colored glazes show scratches more easily.

Q: How do I stop my dishes from scratching things?
A: From time to time there will be a rough spot on the bottom of your dishes.  Simply rub two of the same size pieces together (bottoms touching) so the un-glazed bottoms will sand each other.  If this does not work try a nail file or sandpaper to smooth any remaining rough spots off.

Q: Can I bake in my Fiesta®? And to what temperature is it safe?
A: All Fiesta® is oven safe. Bakeware is good up to 500degrees & dinnerware is safe up to 350 degrees. HLC does not recommend placing your dinnerware above or directly under direct flames.

Q: Can I take my Fiesta® from the freezer directly to the oven?
A: Yes. (see above) But remember from cold to hot is safe. From hot to cold is NOT!

Q: I put my Scarlet baker in the oven and it came out Maroon. Will it change back?
A: Some times your ware will change color when hot. Do not fear, when it cools it will return to its original color.

Q: How do I get the utensil marks off of my dinnerware?
A: Cleaners such as: Bar Keeper’s Friend, Wright’s Copper Cream, Wenol polish, Mother’s chrome polish, & Simi chrome.

Q: Do my dishes have a warranty?
A: Yes!  Per FTC’s website 

“We warrant all first-quality dinnerware made by The Fiesta Tableware Company against chipping under normal usage conditions for a period of five years from the date of delivery. Receipt required. We will replace any Fiesta dinnerware returned and found to be defective with identical or equivalent pieces on a one-for-one basis. All breakage and chipping caused by drops, falls or knocking against something is expressly excluded from this warranty. We reserve the right to determine whether or not the chipping is from normal usage.

To receive replacements under this warranty, please include your receipt and a photo of the chipped or defective Fiestaware.

Claims should be submitted to: 

Email: customerservice@fiestatableware.com, for items purchased on fiestafactorydirect.com or usadinnerwaredirect.com. 

Email: info@fiestatableware.com, for items purchased through a retailer.

Flatware warranty, please email Cambridge Silversmiths: info@cambridgehome.com

Glassware warranty, please email Culver: culverteam@culverbrands.com”

From FTC’s website fiestafactorydirect.com/pages/warranty

Q: Should I keep the box my Fiesta® comes in?
A: If you are collecting Fiesta® & think you might resell it sometime in the future, the item holds more value with the original box. If you are collecting it for daily use it comes down to a personal preference. The main question to ask yourself is, do you have the space to store the boxes.

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